FAQ 🙋🏾‍♀️

How can I contact Kumo Cosmo?

You can reach us through our contact form or email us directly at info@kumocosmo.com. 

Where do you ship to?

We currently offer shipping to the U.S. International shipping will come soon! 

How long does shipping take?

Shipping times vary depending on your location and the product ordered. Domestic orders typically arrive within 7-14 business days.

How do I track my order?

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your package.

What if my order is lost or damaged?

If your order is lost or arrives damaged, please contact us within 7 days of when it was expected to receive your package. We’ll work with you to resolve the issue.

Are your products limited edition?

Some of our items, especially artist collaborations, are limited edition. Once they sell out, they may not be restocked, so grab them while you can!

What is your return policy?

Check out our return policy here!